Privacy policy

Effective Date: 30/06/2025

Business Name: Mel Rye

Business Location: Nottingham, Nottinghamshire, United Kingdom

Website: www.melrye.co.uk

Your privacy is important to us. This Privacy Policy outlines how Mel Rye collects, uses, and protects your personal information. This policy applies to all data collected through our website, including when you browse content, subscribe to emails, download free resources, purchase online courses, or interact with us through comments, forms, or links to third-party platforms.

1. Who We Are

Mel Rye is the data controller of your personal information. If you have questions about how we use your data, please contact us at:

📧 Contact Email: hello@melrye.co.uk

2. Information We Collect

We collect personal data in the following ways:

a. Information You Provide

  • Name and email address (e.g. for newsletters, downloads, contact forms)

  • Purchase details (e.g. name, email, payment confirmation)

  • Comments you leave on blog posts

  • Information submitted via coaching or course inquiries

b. Automatically Collected Data

When you visit our site, Squarespace (our hosting provider) automatically collects:

  • Your IP address

  • Browser, device, and network information

  • Web pages visited before and after visiting our site

  • Your activity on our site (clicks, scrolls, timestamps)

This data is used in a de-personalized form to analyze traffic and improve site performance.

3. Hosting & Analytics

This website is hosted by Squarespace, which collects certain technical data, including:

  • Browser, network, and device information

  • IP address

  • Pages visited before and while on this site

  • Scroll depth, clicks, and timestamps

We use Squarespace Analytics and may also use Google Analytics to understand how visitors interact with our site. These services track activity using cookies (see Section 6).

4. Cookies

This website uses cookies and similar technologies (small files stored on your device) to:

  • Deliver core website functionality (required by Squarespace)

  • Enable analytics and performance tracking (only when you accept via the cookie banner)

For more information on Squarespace cookies, visit: The cookies Squarespace uses

You can manage or delete cookies through your browser settings at any time.

5. Form Submissions

When you submit a form on this website (e.g. newsletter sign-up, contact form, download request), we collect the information you enter (typically your name and email address) to deliver what you requested. We share this information with:

  • Squarespace, to manage our site, forms, and to send newsletters and email sequences

  • Google for secure data storage and internal management

You can unsubscribe from marketing emails at any time by clicking the link at the bottom of any email.

6. Blog Comments

If you comment on our blog:

  • Your name will be publicly displayed with the comment

  • Your email is optional (only used for notifications)

  • Your website URL is optional

  • We may collect your IP address and device/browser details to prevent spam

If you “like” a blog post, we may store information to prevent duplicate likes.

7. Email Marketing

We may send marketing emails to those who explicitly opt in. These emails may include:

  • Newsletters

  • Updates on blog content or free resources

  • Course launches and offers

We use Squarespace to send emails and manage our subscriber list. You may unsubscribe at any time via the link in any email or by contacting us directly.

8. Online Courses & Coaching

When you purchase or access a course or coaching product:

  • You’ll be asked to provide personal data (name, email, payment information)

  • Course access is provided through an external platform (e.g. Teachable or similar), where you’ll create a user account

We do not process or store your full payment information. Payments are securely handled by third-party providers such as Stripe or PayPal, who comply with industry security standards and legal requirements.

9. Meta (Facebook) Pixel

This website uses the Meta Pixel (formerly Facebook Pixel), a tracking technology provided by Meta Platforms Inc., to understand user behavior and measure the effectiveness of our advertising campaigns on Facebook and Instagram.

The Meta Pixel may collect the following data when you visit our website:

  • Pages viewed and actions taken (such as form submissions or purchases)

  • Your IP address

  • Your browser and device information

  • Referring website or page

  • Date and time of visit

This information is used to:

  • Track conversions from Facebook and Instagram ads

  • Build custom audiences for future ads

  • Optimize ad delivery based on user interactions

Meta may use cookies, beacons, and similar technologies to collect or receive information from this website and elsewhere on the internet and use that information to provide measurement services and targeted ads. This data is processed in accordance with Meta’s Privacy Policy.

Opting Out of Tracking

You can manage your preferences or opt out of Facebook/Meta tracking via:

10. Fonts

This website uses fonts served via Google Fonts and Adobe Fonts. When these fonts load, your browser may transmit data such as:

  • Your IP address

  • Your device and browser details

  • The pages you are viewing on this site

These providers use this data to display fonts properly and may retain it according to their own privacy policies.

11. Legal Basis for Processing (UK GDPR)

We collect and process your personal data under the following lawful bases:

  • Consent – when you opt in to emails or downloads

  • Contract – to deliver products or services you purchase

  • Legitimate interest – for analytics, website improvement, and communication

  • Legal obligation – for tax, accounting, or compliance

12. Data Retention

We only retain your data for as long as necessary to:

  • Fulfill the purposes for which it was collected

  • Comply with legal and regulatory requirements

  • Support internal reporting and analysis

Data is securely stored and removed when no longer needed for the purposes outlined.

13. Your Rights

You may request deletion of your data at any time, and under UK GDPR, you also have the right to:

  • Access your personal data

  • Correct or update your information

  • Request deletion of your data

  • Withdraw consent (e.g. unsubscribe from emails)

  • Restrict or object to processing

  • You can find more about your rights or file a complaint at the Information Commissioner’s Office: https://ico.org.uk

To exercise these rights, please contact us at hello@melrye.co.uk.

14. Children’s Privacy

This website is not directed to children under 13. We do not knowingly collect personal data from anyone under 13. If you believe we have mistakenly collected data from a child, please contact us so we can delete it.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Continued use of our site indicates your agreement with the current version.

16. Contact

If you have any questions or concerns about how your data is handled, please contact us:

Mel Rye

📧 hello@melrye.co.uk

📍 Nottingham, Nottinghamshire, United Kingdom