Privacy policy
Effective Date: 30/06/2025
Business Name: Mel Rye
Business Location: Nottingham, Nottinghamshire, United Kingdom
Website: www.melrye.co.uk
Your privacy is important to us. This Privacy Policy outlines how Mel Rye collects, uses, and protects your personal information. This policy applies to all data collected through our website, including when you browse content, subscribe to emails, download free resources, purchase online courses, or interact with us through comments, forms, or links to third-party platforms.
1. Who We Are
Mel Rye is the data controller of your personal information. If you have questions about how we use your data, please contact us at:
📧 Contact Email: hello@melrye.co.uk
2. Information We Collect
We collect personal data in the following ways:
a. Information You Provide
Name and email address (e.g. for newsletters, downloads, contact forms)
Purchase details (e.g. name, email, payment confirmation)
Comments you leave on blog posts
Information submitted via coaching or course inquiries
b. Automatically Collected Data
When you visit our site, Squarespace (our hosting provider) automatically collects:
Your IP address
Browser, device, and network information
Web pages visited before and after visiting our site
Your activity on our site (clicks, scrolls, timestamps)
This data is used in a de-personalized form to analyze traffic and improve site performance.
3. Hosting & Analytics
This website is hosted by Squarespace, which collects certain technical data, including:
Browser, network, and device information
IP address
Pages visited before and while on this site
Scroll depth, clicks, and timestamps
We use Squarespace Analytics and may also use Google Analytics to understand how visitors interact with our site. These services track activity using cookies (see Section 6).
4. Cookies
This website uses cookies and similar technologies (small files stored on your device) to:
Deliver core website functionality (required by Squarespace)
Enable analytics and performance tracking (only when you accept via the cookie banner)
For more information on Squarespace cookies, visit: The cookies Squarespace uses
You can manage or delete cookies through your browser settings at any time.
5. Form Submissions
When you submit a form on this website (e.g. newsletter sign-up, contact form, download request), we collect the information you enter (typically your name and email address) to deliver what you requested. We share this information with:
Squarespace, to manage our site, forms, and to send newsletters and email sequences
Google for secure data storage and internal management
You can unsubscribe from marketing emails at any time by clicking the link at the bottom of any email.
6. Blog Comments
If you comment on our blog:
Your name will be publicly displayed with the comment
Your email is optional (only used for notifications)
Your website URL is optional
We may collect your IP address and device/browser details to prevent spam
If you “like” a blog post, we may store information to prevent duplicate likes.
7. Email Marketing
We may send marketing emails to those who explicitly opt in. These emails may include:
Newsletters
Updates on blog content or free resources
Course launches and offers
We use Squarespace to send emails and manage our subscriber list. You may unsubscribe at any time via the link in any email or by contacting us directly.
8. Online Courses & Coaching
When you purchase or access a course or coaching product:
You’ll be asked to provide personal data (name, email, payment information)
Course access is provided through an external platform (e.g. Teachable or similar), where you’ll create a user account
We do not process or store your full payment information. Payments are securely handled by third-party providers such as Stripe or PayPal, who comply with industry security standards and legal requirements.
9. Meta (Facebook) Pixel
This website uses the Meta Pixel (formerly Facebook Pixel), a tracking technology provided by Meta Platforms Inc., to understand user behavior and measure the effectiveness of our advertising campaigns on Facebook and Instagram.
The Meta Pixel may collect the following data when you visit our website:
Pages viewed and actions taken (such as form submissions or purchases)
Your IP address
Your browser and device information
Referring website or page
Date and time of visit
This information is used to:
Track conversions from Facebook and Instagram ads
Build custom audiences for future ads
Optimize ad delivery based on user interactions
Meta may use cookies, beacons, and similar technologies to collect or receive information from this website and elsewhere on the internet and use that information to provide measurement services and targeted ads. This data is processed in accordance with Meta’s Privacy Policy.
Opting Out of Tracking
You can manage your preferences or opt out of Facebook/Meta tracking via:
The cookie consent banner on this site (where applicable)
Your Facebook ad settings: https://www.facebook.com/adpreferences/ad_settings
Industry opt-out tools such as Your Online Choices
10. Fonts
This website uses fonts served via Google Fonts and Adobe Fonts. When these fonts load, your browser may transmit data such as:
Your IP address
Your device and browser details
The pages you are viewing on this site
These providers use this data to display fonts properly and may retain it according to their own privacy policies.
11. Legal Basis for Processing (UK GDPR)
We collect and process your personal data under the following lawful bases:
Consent – when you opt in to emails or downloads
Contract – to deliver products or services you purchase
Legitimate interest – for analytics, website improvement, and communication
Legal obligation – for tax, accounting, or compliance
12. Data Retention
We only retain your data for as long as necessary to:
Fulfill the purposes for which it was collected
Comply with legal and regulatory requirements
Support internal reporting and analysis
Data is securely stored and removed when no longer needed for the purposes outlined.
13. Your Rights
You may request deletion of your data at any time, and under UK GDPR, you also have the right to:
Access your personal data
Correct or update your information
Request deletion of your data
Withdraw consent (e.g. unsubscribe from emails)
Restrict or object to processing
You can find more about your rights or file a complaint at the Information Commissioner’s Office: https://ico.org.uk
To exercise these rights, please contact us at hello@melrye.co.uk.
14. Children’s Privacy
This website is not directed to children under 13. We do not knowingly collect personal data from anyone under 13. If you believe we have mistakenly collected data from a child, please contact us so we can delete it.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Continued use of our site indicates your agreement with the current version.
16. Contact
If you have any questions or concerns about how your data is handled, please contact us:
Mel Rye
📧 hello@melrye.co.uk
📍 Nottingham, Nottinghamshire, United Kingdom