Privacy policy

Effective Date: 20/07/2026

Business Name: Mel Rye

Business Location: Nottingham, Nottinghamshire, United Kingdom

Website: www.melrye.co.uk

Your privacy is important to us. This Privacy Policy outlines how Mel Rye collects, uses, and protects your personal information. This policy applies to all data collected through our website, including when you browse content, subscribe to emails, download free resources, purchase online courses, or interact with us through comments, forms, or links to third-party platforms.

1. Who We Are

Mel Rye is the data controller of your personal information. If you have questions about how we use your data, please contact us at:

📧 Contact Email: hello@melrye.co.uk

2. Information We Collect

We collect personal data in the following ways:

a. Information You Provide

  • Name and email address (e.g. for newsletters, downloads, contact forms)

  • Purchase information (such as your name, email address, products purchased, order details and payment confirmation).

  • Comments you leave on blog posts

  • Information submitted via coaching or course inquiries

b. Automatically Collected Data

When you visit our site, Squarespace (our hosting provider) automatically collects:

  • Your IP address

  • Browser, device, and network information

  • Web pages visited before and after visiting our site

  • Your activity on our site (clicks, scrolls, timestamps)

This data is anonymised where possible and used to analyse traffic and improve site performance.

3. Hosting & Analytics

This website is hosted by Squarespace. We also use trusted third-party services to provide email marketing, course delivery, payment processing, analytics and customer account management. These services may include Kajabi, Lemon Squeezy, Gumroad, Google Analytics and other providers described in this policy.

We use Squarespace Analytics and may also use Google Analytics to understand how visitors interact with our site. These services track activity using cookies (see Section 4).

Some of these service providers may process personal data outside the United Kingdom or European Economic Area. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

4. Cookies

This website uses cookies and similar technologies (small files stored on your device) to:

  • Deliver core website functionality (required by Squarespace)

  • Enable analytics and performance tracking (only when you accept via the cookie banner)

  • Enable advertising and marketing technologies, such as Meta Pixel and Pinterest Tag, where you have given consent.

For more information on Squarespace cookies, please refer to Squarespace's documentation.

You can manage or delete cookies through your browser settings at any time.

5. Form Submissions

When you submit a form on this website (e.g. newsletter sign-up, contact form, download request), we collect the information you enter (typically your name and email address) to deliver what you requested. We share this information with:

  • Squarespace, to manage certain website forms and functionality.

  • Kajabi, to manage email subscriptions, lead magnets, customer accounts and email communications.

  • Google Workspace, for secure email communications, file storage and internal administration.

You can unsubscribe from marketing emails at any time by clicking the link at the bottom of any email.

6. Blog Comments

If you comment on our blog:

  • Your name will be publicly displayed with the comment

  • Your email is optional (only used for notifications)

  • Your website URL is optional

  • We may collect your IP address and device/browser details to prevent spam

If you “like” a blog post, we may store information to prevent duplicate likes.

7. Email Marketing

We may send marketing emails to those who explicitly opt in. These emails may include:

  • Newsletters

  • Updates on blog content or free resources

  • Course launches and offers

We use Kajabi to manage our email communications and subscriber list. During our transition to Kajabi, some communications may continue to be sent using Squarespace.

8. Online Courses

When you purchase or access one of our courses:

  • We collect information such as your name, email address and purchase details.

  • Course access may be provided through one or more third-party platforms, including Kajabi and Gumroad, depending on the product purchased and when or where your purchase was made.

  • Payments are securely processed by trusted third-party payment providers, which may include Lemon Squeezy (as Merchant of Record), Gumroad, Stripe or PayPal. We do not receive or store your full payment card details.

9. Meta (Facebook) Pixel

This website uses the Meta Pixel (formerly Facebook Pixel), a tracking technology provided by Meta Platforms Inc., to understand user behavior and measure the effectiveness of our advertising campaigns on Facebook and Instagram.

The Meta Pixel may collect the following data when you visit our website:

  • Pages viewed and actions taken (such as form submissions or purchases)

  • Your IP address

  • Your browser and device information

  • Referring website or page

  • Date and time of visit

This information is used to:

  • Track conversions from Facebook and Instagram ads

  • Build custom audiences for future ads

  • Optimize ad delivery based on user interactions

Meta may use cookies, beacons, and similar technologies to collect or receive information from this website and elsewhere on the internet and use that information to provide measurement services and targeted ads. This data is processed in accordance with Meta’s Privacy Policy.

Opting Out of Tracking

You can manage your preferences or opt out of Facebook/Meta tracking via:

10. pinterest tag

We may also use Pinterest Tag to measure advertising performance and improve our Pinterest marketing campaigns. Pinterest may collect information about your visit using cookies or similar technologies where you have given consent.

11. kajabi

We use Kajabi to deliver online courses, manage customer accounts, provide email communications, and deliver free resources. Information processed by Kajabi may include your name, email address, purchase history and course activity where applicable.

12. lemon squeezy

We may use Lemon Squeezy as our Merchant of Record for processing purchases of digital products and courses. Lemon Squeezy processes payment information, manages tax compliance where applicable, and provides us with order information necessary to fulfil your purchase. For more information about how Lemon Squeezy processes personal data, please refer to their Privacy Policy.

13. Fonts

This website uses fonts served via Google Fonts and Adobe Fonts. When these fonts load, your browser may transmit data such as:

  • Your IP address

  • Your device and browser details

  • The pages you are viewing on this site

These providers use this data to display fonts properly and may retain it according to their own privacy policies.

14. Legal Basis for Processing (UK GDPR)

We collect and process your personal data under the following lawful bases:

  • Consent – when you opt in to emails or downloads

  • Contract – to deliver products or services you purchase

  • Legitimate interest – for analytics, website improvement, and communication

  • Legal obligation – for tax, accounting, or compliance

15. Data Retention

We only retain your data for as long as necessary to:

  • Fulfill the purposes for which it was collected

  • Comply with legal and regulatory requirements

  • Support internal reporting and analysis

Data is securely stored and removed when no longer needed for the purposes outlined.

16. Your Rights

You may request deletion of your data at any time, and under UK GDPR, you also have the right to:

  • Access your personal data

  • Correct or update your information

  • Request deletion of your data

  • Withdraw consent (e.g. unsubscribe from emails)

  • Restrict or object to processing

  • You can find more about your rights or file a complaint at the Information Commissioner’s Office

To exercise these rights, please contact us at hello@melrye.co.uk.

17. Children’s Privacy

This website is intended for a general audience. Our products and services are intended for adults, and we do not knowingly collect personal data from children without appropriate consent. If you believe we have inadvertently collected personal data from a child, please contact us and we will take appropriate steps to delete it where required.

18. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Continued use of our site indicates your agreement with the current version.

19. Contact

If you have any questions or concerns about how your data is handled, please contact us:

Mel Rye

📧 hello@melrye.co.uk

📍 Nottingham, Nottinghamshire, United Kingdom